Frequently Asked Questions
Everything you need to know about your Diamond & Co experience.
What materials are used in your jewelry pieces?
Diamond & Co uses only ethically sourced conflict-free diamonds, 14k and 18k solid gold, and premium sterling silver to ensure your pieces last a lifetime.
How long does shipping take?
Standard shipping typically takes 3-5 business days within the continental US. International shipping can take between 7-14 business days depending on your location.
What is your return policy?
We offer a 30-day window for returns and exchanges. Items must be in their original, unworn condition with all security tags attached and original packaging included.
How do I find my correct ring size?
We provide a comprehensive sizing guide on each product page. You can also order a complimentary physical ring sizer through our customer service portal.
Do you offer a warranty on your products?
Yes, every purchase from Diamond & Co includes a one-year limited warranty that covers manufacturing defects and structural integrity.
Can I track my order after it has been placed?
Once your order is processed and shipped, you will receive an email containing a tracking number and a link to monitor your delivery status in real-time.